Returns & Exchanges

At Sous Chef Cooking Shop, we want you to be completely satisfied with your culinary tools. If a product doesn't meet your expectations, you can return unused items in their original packaging within 30 days of purchase.

1

Initiate Your Return

Log into your account portal or use our 'Track Order' page to select the items you wish to return and receive a Return Authorization number.

2

Pack Your Items

Carefully place the unused items back in their original boxes, ensuring all manuals and accessories are included to prevent damage during transit.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

4

Receive Your Refund

Once our warehouse inspects the returned cookware, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing